My99exch: Terms and Conditions
These Terms and Conditions govern access to and use of My99exch, including account registration, login, sports and gaming services, transactions, account management and other features made available through the website or supported access methods.
By creating a My99exch account, logging in or using any service provided through My99exch, you confirm that you have read, understood and agreed to these Terms and Conditions.
If you do not agree with these terms, you should not create an account or continue using My99exch.
These Terms should be read together with our Privacy Policy, Responsible Gaming information and any additional rules or conditions displayed for a particular service, market, game, payment method or promotion.
1. About My99exch
My99exch provides access to account-based sports, gaming and related online services where available.
Users may also refer to the brand as My 99, My 99 Exch, My99 Exch or similar variations, but My99exch is the primary brand identity used throughout these Terms.
The services available to a particular user may depend on account status, location, device compatibility, legal restrictions and current platform availability.
My99exch may add, modify, suspend or remove features from time to time where reasonably required for operational, security, legal or service-related reasons.
2. Acceptance of These Terms
By registering for a My99exch account or continuing to use an existing account, you agree to comply with these Terms and Conditions.
Your continued use of My99exch after updated terms are published may be treated as acceptance of the revised version where permitted by applicable law.
You are responsible for reviewing the current Terms when using the service.
If a particular feature is subject to additional rules, those rules form part of your agreement with My99exch when you use that feature.
3. Eligibility to Use My99exch
You may only create and use a My99exch account if you meet the legal-age requirements applicable to the services you intend to use.
You are also responsible for confirming that your use of betting, gaming or related services is lawful in the jurisdiction where you are located.
Do not create an account or use My99exch if the services are prohibited where you live or access them.
My99exch may request information or verification where reasonably required to confirm identity, age, account ownership, payment details or compliance with applicable requirements.
4. Account Registration
New users must complete the My99exch registration process before accessing account-only services.
You agree to provide accurate, current and complete information when creating an account.
You should not knowingly provide false information, impersonate another person or create an account using details that you are not authorised to use.
Where a username, password or other account credential is created, you are responsible for keeping that information secure.
My99exch may refuse, suspend or review a registration where information appears incomplete, inconsistent, duplicated or potentially misleading.
5. My99exch ID
Your My99exch ID identifies your account and is connected with your profile and account activity.
You should normally maintain only one account unless My99exch expressly permits otherwise.
Creating duplicate accounts may result in review, restriction or closure of one or more accounts where necessary to protect account integrity.
If you already have an account but cannot access it, you should use the available recovery or support process rather than creating another profile.
6. Account Security
You are responsible for keeping your My99exch login credentials private.
Do not share your password with other people or allow another person to access your account without permission.
You are responsible for taking reasonable steps to prevent unauthorised access to your My99exch account.
If you believe your account credentials have been lost, stolen or compromised, contact My99exch Support as soon as possible.
My99exch may temporarily restrict account access where there is a reasonable security concern.
7. Login Credentials
You must use the correct credentials associated with your registered account when accessing My99exch.
Repeated unsuccessful login attempts may trigger security measures or account review.
You should not attempt to access another user’s account.
You must not use automated tools, stolen credentials, credential-sharing services or other unauthorised methods to gain access to My99exch.
8. User Responsibilities
When using My99exch, you agree to act lawfully and responsibly.
You must not misuse the service, interfere with platform operations or attempt to gain access to restricted systems.
You must not use My99exch for fraudulent, abusive, deceptive or unlawful activity.
You are responsible for reviewing information shown before confirming a transaction, selection or other account action.
9. Sports and Betting Services
Where sports betting or related markets are available, users are responsible for reviewing the current market information before submitting a selection.
Odds, market status and availability may change before or during an event.
A market may be suspended, closed, adjusted or made unavailable where reasonably necessary.
Users should confirm that a selection has been accepted before assuming that it is active.
Specific event or market rules may also apply and should be reviewed where provided.
10. Live and In-Play Markets
Live or in-play markets may change quickly because they are connected with events already in progress.
My99exch may suspend or close a live market where there is a delay, technical issue, event interruption or other operational reason.
Users should not rely on external broadcasts, third-party score feeds or delayed information as a guarantee of the status shown through My99exch.
The status displayed through the relevant account or market interface should be treated as the current service information.
11. Casino and Online Games
Where casino, live gaming, slots or other online games are available, each game may be subject to its own rules, limits and format.
Users are responsible for reviewing game information before participating.
Game outcomes are not guaranteed.
Previous results do not determine future outcomes unless the rules of a particular game expressly state otherwise.
My99exch does not guarantee profit, winnings or any particular result from sports or gaming activity.
12. Responsible Gaming
Users are expected to use My99exch responsibly.
Betting and gaming should be treated as entertainment and not as guaranteed income.
Do not use money required for essential expenses.
Do not borrow money in order to continue gaming or chase losses.
Users should set personal limits and take breaks where necessary.
For more information, review our Responsible Gaming page.
13. Deposits
Where deposit services are available, users must follow the payment instructions shown through their My99exch account or the authorised support process.
You are responsible for checking payment details before confirming a transaction.
Do not send funds to unknown third parties claiming to act on behalf of My99exch.
Deposit methods, limits, availability and processing conditions may vary.
My99exch may require additional information where necessary to review a transaction.
14. Withdrawals
Where withdrawals are available, users must submit requests through the supported account process.
Withdrawal requests may be subject to account checks, payment-method requirements, verification or other reasonable processing conditions.
Users must provide accurate withdrawal information.
My99exch may delay or review a withdrawal where there is a security concern, identity issue, payment inconsistency or suspected breach of these Terms.
15. Transaction Reviews
My99exch may review deposits, withdrawals or other account transactions where necessary to investigate security issues, payment errors or potentially unauthorised activity.
Users may be asked to provide relevant account or transaction information.
Providing false or misleading transaction information may result in account restrictions.
Users should retain relevant transaction references until a payment issue has been resolved.
16. Bonuses and Promotions
Where bonuses, rewards or promotional offers are made available, separate terms may apply.
Users should read the specific eligibility, activation, expiry, wagering or withdrawal conditions connected with an offer before participating.
A promotion should not be assumed to apply to every account unless expressly stated.
My99exch may withdraw, change or limit a promotion where permitted by its specific terms and applicable law.
17. Account Verification
My99exch may request account verification where reasonably necessary for security, account ownership, age checks, payment processing or compliance purposes.
Users must provide accurate information where verification is required.
Verification material should only be submitted through the authorised process.
Submitting false, altered or misleading information may result in account review or restriction.
18. Prohibited Activities
You must not use My99exch to engage in activity that is illegal, fraudulent, abusive or intended to manipulate the service.
Prohibited conduct may include attempting to access another account, creating accounts using false identities, payment fraud, collusion, exploitation of technical errors, automated abuse or deliberate interference with platform systems.
You must not attempt to reverse-engineer, scrape, disrupt or bypass security controls without authorisation.
My99exch may investigate suspected misuse and take reasonable action to protect the service.
19. Fraud and Abuse
My99exch may suspend or restrict an account where there is a reasonable suspicion of fraud, abuse or unauthorised activity.
Where appropriate, related transactions may also be reviewed.
Users may be asked to provide information to clarify the activity under review.
Any action taken will depend on the circumstances of the case and applicable requirements.
20. Technical Errors
Online services can occasionally be affected by technical problems.
Errors may include incorrect displays, delayed information, connectivity issues, duplicated actions or temporary service interruption.
Where an obvious technical or system error affects account activity, My99exch may review the affected transaction, market or game outcome where permitted by applicable rules.
Users should report suspected technical errors through My99exch Support.
You must not intentionally exploit a known or suspected error.
21. Service Availability
My99exch aims to keep supported services accessible, but uninterrupted availability cannot be guaranteed.
Maintenance, technical faults, network problems, third-party service disruption or security measures may temporarily affect access.
My99exch may suspend part or all of a service where required for maintenance, security or operational reasons.
Users should not assume that every feature will be available at all times.
22. Mobile and App Access
Where My99exch provides mobile-browser or app-based access, users are responsible for maintaining a compatible device and internet connection.
Only use supported My99exch access methods.
My99exch is not responsible for unknown third-party applications or files that merely use similar brand names.
Users should protect their mobile devices with appropriate security measures.
23. Third-Party Services
Certain My99exch functions may rely on third-party providers, including payment, technical or game-service providers.
Where applicable, those providers may have their own terms and policies.
My99exch does not control independent third-party websites or services merely because a link or integration is available.
Users should review relevant third-party terms where necessary.
24. Intellectual Property
The My99exch name, website content, branding, interface elements, graphics and other protected materials may be subject to intellectual-property rights.
Users may access the service for personal use in accordance with these Terms.
You must not copy, reproduce, distribute, sell or commercially exploit protected My99exch materials without appropriate permission.
Nothing in these Terms transfers ownership of My99exch intellectual property to users.
25. Content and Information
My99exch aims to provide useful and current information, but users should understand that live sports, games and account services may change quickly.
Information may be updated, corrected or removed where necessary.
Users should rely on current account information rather than outdated screenshots or unofficial third-party sources.
My99exch may correct obvious typographical or technical errors where reasonably necessary.
26. Account Suspension
My99exch may temporarily suspend an account where there is a security concern, suspected breach of these Terms, verification issue, prohibited activity or other legitimate operational reason.
During suspension, access to some or all account functions may be restricted.
Users may be required to contact support or complete an account review before access is restored.
Suspension does not automatically mean permanent closure.
27. Account Closure
An account may be closed where required by the user, applicable law, security concerns or serious or repeated breaches of these Terms.
Before closure, unresolved account matters may need to be reviewed.
Where account closure affects funds or transactions, processing will be handled according to applicable account rules, legal requirements and legitimate security checks.
Users seeking voluntary account closure should contact My99exch Support.
28. User-Requested Account Restrictions
Users who want to reduce or stop their gaming activity can contact My99exch Support to ask what account-management or responsible-use options are currently available.
Where a restriction or closure request is accepted, users should not attempt to bypass it by creating additional accounts.
Responsible gaming requests should be treated seriously.
29. Limitation of Liability
To the extent permitted by applicable law, My99exch is not responsible for losses caused solely by factors outside its reasonable control, including user-device failures, third-party network disruption, incorrect information entered by the user or unauthorised access caused by a user’s failure to protect account credentials.
Nothing in these Terms excludes any liability that cannot lawfully be excluded.
Any limitation of liability should be interpreted subject to the laws applicable to the service and the user.
30. No Guarantee of Winnings
My99exch does not guarantee that any member will win money through sports betting, casino games or any other gaming service.
Past performance, statistics, winning streaks or previous game results are not guarantees of future outcomes.
Users participate at their own financial risk and should only use money they can afford to lose.
31. Privacy and Personal Information
Personal information connected with My99exch accounts is handled according to the applicable Privacy Policy.
Users should review the Privacy Policy to understand how account information may be collected, used, stored or otherwise processed.
Users are responsible for providing accurate information and keeping relevant account details updated where possible.
32. Communications
My99exch may use registered contact details for account, security, service or support communications where applicable.
Users are responsible for maintaining valid contact details.
Do not rely on messages from unknown sources simply because they display the My99exch name.
Where you are uncertain about a communication, use the authorised My99exch support route to confirm it.
33. Changes to These Terms
My99exch may update these Terms and Conditions from time to time.
Changes may be necessary because of service updates, security requirements, operational changes or applicable legal obligations.
The updated version should be published on this page with an appropriate effective date where required.
Users should review the Terms periodically.
34. Governing Law
These Terms should be governed by the law specified by the legal entity operating My99exch.
Before publication, the website operator should insert the correct governing jurisdiction, company details and dispute-resolution provisions applicable to the actual business.
Users may also have mandatory legal rights in their own jurisdiction that cannot be excluded by these Terms.
35. Disputes and Complaints
If you have a complaint about your My99exch account, transaction or service access, contact My99exch Support first and provide relevant details.
My99exch may review the account information and circumstances connected with the complaint.
Where a formal dispute process applies, the exact process, governing law and competent forum should be stated by the website operator in accordance with its legal obligations.
36. Contact My99exch
Questions about these Terms and Conditions can be directed through My99exch Contact Support.
When contacting support, explain the relevant account, service or policy issue clearly.
Do not include your full password or other unnecessary sensitive information in a general support request.
Agreement to My99exch Terms
By creating an account, logging in or continuing to use My99exch, you acknowledge that you have read and accepted these Terms and Conditions.
You are responsible for using your account lawfully, protecting your My99exch ID, reviewing transaction and market information carefully and following the rules connected with the services you use.
If you do not accept these Terms, stop using My99exch and contact support if you require assistance with your account.